Privacy Policy

Overview

ChapmanAI is designed with privacy as a fundamental principle. This policy explains how we handle your data and protect your privacy when you use our website, software and services.

ChapmanAI is developed and operated by Chapman AI Ltd, a company registered in the United Kingdom.

Website enquiries

When you contact us, we use the name, company, email address and any optional information you provide to respond to your enquiry. These details are sent to us through our contact form and email service. Please do not include confidential documents or sensitive personal information in an initial enquiry.

Website analytics and your choice

When website analytics is enabled, we ask your permission before loading Google Analytics or setting its cookies. You can choose Allow analytics or Reject analytics and still use the website and contact form either way. Use Analytics settings in the footer to change your choice at any time.

If you allow analytics, Google receives information about your visits and interactions, browser and device, and an identifier stored in analytics cookies. We use this information to understand visits and which marketing brings enquiries. The successful-enquiry event contains only the form name, not your name, email address, company, postcode, enquiry selections or message. Our Google tag does not enable advertising personalisation or Google signals.

We remember your choice in this browser for 180 days using local storage. Analytics cookies (named _ga and _ga_ followed by the stream identifier) last for up to 180 days. Rejecting analytics stops future measurement and removes these cookies for this site; it does not delete information already sent to Google. If browser storage is blocked, your choice lasts only for the current visit.

Google processes analytics data on its infrastructure, which may be outside the UK. See how Google uses information from sites that use its services for its processing and privacy information. Contact us using the details below with questions or requests about your information.

Application data

The following sections describe our software and encrypted vault, separately from website enquiries and analytics.

Data We Do Not Store

ChapmanAI is designed to minimise data collection and retention. We do not:

• Store your documents, files, or conversation content on our servers
• Log, retain, or record your prompts or AI responses after processing
• Use your data for profiling, model training, or any secondary purpose
• Sell any data to third parties

Data Storage

The following data is stored securely:

• Conversation history: All conversations are stored in an encrypted vault that only you have the key to access. Messages are encrypted in your browser before being stored. When you send a message for AI processing, its content is transmitted via our stateless relay but is not retained in readable form on our servers. You can delete your conversation history at any time.
• Settings and preferences: Your application settings are stored locally.
• Licence key: Your licence key is stored locally in encrypted form for subscription validation.

Data We May Collect

We may collect minimal, anonymised data for product improvement:

• Usage analytics: Anonymous usage statistics such as feature usage counts, app opens, and crash reports. This data does not contain any content from your conversations or documents.
• Account information: If you create an account or subscribe, we collect the information necessary to manage your subscription (email address, payment information processed by our payment provider).

How We Use Your Data

The limited data we collect is used to:

• Manage your subscription and provide customer support
• Improve the product based on aggregate usage patterns
• Send important product updates and security notices

We do not use your conversations or documents for advertising purposes. Website marketing measurement is described above.

How Your Data Is Processed

When you send a message, ChapmanAI transmits your request via a stateless relay hosted in the UK (London). This relay forwards your request to the configured AI service in the EU (Sweden) for processing and returns the response to your device.

• The relay is stateless: it does not log, store, or retain your requests or responses
• Data is encrypted in transit using modern TLS protocols
• Your data is never used for profiling, model training, or any secondary purpose

Web Search

ChapmanAI offers an optional web search feature for Vault subscribers. When the AI uses web search:

• Search queries are routed through our stateless relay server, which acts as an anonymising proxy — no user identifiers, IP addresses, or device information are shared with the search provider
• Search queries and results are not logged, stored, or retained on our servers
• Search results are displayed during your session only and are not stored in your encrypted vault
• The search feature is available only to authenticated Vault subscribers

Data Security

We implement appropriate security measures including:

• Zero-knowledge encrypted vault — all conversations are encrypted in your browser before storage, and the server only ever sees ciphertext
• Secure HTTPS connections for all network communications
• Regular security reviews and updates

Your Rights

Under applicable data protection laws, you have rights regarding your personal data, including:

• The right to access your data
• The right to correct inaccurate data
• The right to delete your data
• The right to data portability
• The right to object to certain processing

Since your conversation data is stored in an encrypted vault that only you can access, you can exercise many of these rights directly through the application.

Data Retention

Your encrypted vault data remains accessible to you until you delete it. Account and subscription data is retained for as long as necessary to provide the service and comply with legal obligations.

For server-side processing, ChapmanAI operates a strict zero-retention policy. No prompts, responses, or conversation content is stored, logged, or retained on our servers after processing is complete.

Children's Privacy

ChapmanAI is not intended for use by children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the application or by email.

Contact Us

If you have questions about this privacy policy or your data, please contact us at adrian@chapmanai.com.

Chapman AI Ltd
34 High Street, Aldridge, Walsall, West Midlands, England, WS9 8LZ